Charleston, W.Va. – Three AMFM Nursing & Rehabilitation Centers are recipients of the prestigious 2019 Silver National Quality Award from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL). Fayette Nursing & Rehabilitation Center, McDowell Nursing & Rehabilitation Center and Mercer Nursing & Rehabilitation Center are this year’s recipients.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness, and tools for improvement in their approaches. The Silver level gives a clear pathway for recipients moving to the highest honor of recognition, the Gold – Excellence in Quality Award.
“As a Silver Quality Award recipient, Fayette, McDowell and Mercer are well on their way to progress in their quality journey by continuing to achieve better quality results,” said Alana Wolfe, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I commend them for this outstanding achievement.”
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next.
“Our AMFM brand of caring is very much in line with the values of this award,” said Tammy Jo Painter, vice president of compliance for AMFM. “The continual improvement process and receiving the award is a fantastic benefit to our patients, their families and our communities.”
The awards will be presented during AHCA/NCAL’s 70th Convention & Expo in Orlando, Florida, October 13-16, 2019.
AMFM operates 18 skilled nursing and rehabilitation centers throughout West Virginia. The care centers are in Braxton, Boone, Clay, Cabell, Summers, Fayette, Hardy, Greenbrier, Webster, Wayne, McDowell, Lincoln, Wyoming, Harrison (Clarksburg & Bridgeport), Marshall, Taylor and Mercer counties.
AMFM’s mission is “to exemplify excellence in quality care to our customers by providing an environment that enhances personal growth, individuality, dignity and respect.”