Charleston, W.Va. – AMFM Nursing & Rehabilitation Centers, the largest family-owned and operated West Virginia based skilled nursing and rehabilitation company, has received 11 2017 Embracing Quality Award from Providigm, a data management systems company that mirrors the Quality Indicator Survey (QIS) process used by state surveyors for their annual inspection of nursing facilities.
Only 265 skilled nursing and rehabilitation centers were recipients of the award, and to be eligible for the award, centers had to achieve Providigm’s Basic or Advanced Quality Assurance and Performance Improvement (QAPI) Accreditation. The winners were awarded for outstanding performances in one or more of three categories:
• attaining a deficiency-free survey in 2017;
• having a low risk rate of readmission to hospitals;
• and achieving exceptionally favorable customer satisfaction ratings.
Ten AMFM facilities received the 2017 Embracing Quality Award for their customer service results. Cabell, Hillcrest, Clay Health Care Centers, E. A. Hawse, Lincoln, Clarksburg, McDowell, Wayne, Webster and Wyoming Nursing & Rehabilitation Centers (N&RCs) for achieving high customer service ratings.
Three AMFM centers received the 2017 Embracing Quality Award for deficiency-free state survey inspections. Fayette, Lincoln, and Webster all earned deficiency-free surveys during the awards criteria period.
The 2017 Embracing Quality Award and QAPI Accredited centers will be recognized at the 5th Annual Awards celebration hosted by Providigm and Medline on March 12, 2018 in New Orleans.
AMFM operates 18 skilled nursing and rehabilitation centers throughout West Virginia. They operate in Braxton, Boone, Clay, Cabell, Summers, Fayette, Hardy, Greenbrier, Webster, Wayne, McDowell, Lincoln, Wyoming, Harrison (Clarksburg & Bridgeport), Marshall, Taylor and Mercer counties.
AMFM’s mission is “To exemplify excellence in quality care to our customers by providing an environment that enhances personal growth, individuality, dignity and respect.”